Defining Mediation
本课程以研讨会形式进行，为期五周，共40小时. 学习来源于讲座、小组讨论、实践活动和模拟调解练习. 课程结束时，学生会颁发“调解证书”，以表彰学员成功完成课程.
This course will cover the basic principles and concepts of Mediation:
- Defining mediation
- Federal and state recognition of mediation
- History of mediation
- Understanding the role of a mediator
- Understanding the dynamics of conflict
- Differing definitions of neutrality
- Understanding confidentiality
- Communication skills in mediation
- Ethics required of mediators
调解促进个人赋权，并为冲突中的人们提供解决冲突的机会.
Intra- and Inter-Personal Skills and Development Training:
- Conflict Management
- Neurology and Conflict
- Dynamics of Conflict
- Effective Conflict Communications
- Building Trust
- Leadership Development
- Team Development
- Understanding Working Styles
- Understanding Conflict Management Styles
- Interest-Based Problem-Solving
- Mediation Methodologies and Skill Sets
本课程是为每个对减少个人和/或团体压力感兴趣的人而设计的, resolving conflict, and constructively engaging others in dealing with, rather than avoiding or escalating conflict.
Virtually anyone can benefit from learning conflict-prepared skills in an ever-increasing conflict-prone world; however, 调解员培训对从事以下职业的人尤其有利：
- Legal Profession
- Education
- Law Enforcement
- Public Administration
- Human Resources
- Union Leaders
- Organizational Management
- Business Leaders
Emerging Career:
Mediator
Background
The career outlook for mediators is strong, especially in the state of Texas. Texas ranks first in the nation for total number of mediators employed. Nationally, mediator positions are expected to grow by 5% between 2020-2030. In Texas, mediator positions are forecasted to grow 15% during the same timeframe, triple the national projection.
Industries
Mediators work in a variety of industries including: government, non-profits, education, manufacturing, healthcare, technology, and finance.
Marketable Skills
- Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
- 依据相关法律法规、政策或判例得出结论.
- 举行听证会以获取与处理索赔有关的信息或证据.
Program Schedule
调解员证书课程实际上超过五周，总共40小时. 学习来源于讲座、小组讨论、实践活动和模拟调解练习.
-
Introduction to Mediation, Tools, & Styles
In this session you will learn the challenges in Dispute Resolution, Overview of the Mediation Process, Power of Self-Awareness, and Sources of Conflict.
-
Stages of Mediation
Review of the entire 7 Stages of the Mediation Process: Planning, Mediator’s Opening Statement, Client’s Initial Statement, Agenda Building, Negotiations, Caucus (optional), Agreement/Closure
-
Practice and Implementation
Participate in Mock Mediation Exercises.
-
Final Review and Wrap-Up
Final Review and Wrap Up.
Meet the Instructor
Nancy Boyle
Nancy is the managing partner of Conflict Rescue®, Ask a Mediator®, and Forward Mediation® serving communities throughout Texas and New Mexico. 作为得克萨斯州调解员资格认证协会认证的杰出调解员, 南希最出名的是她的能力，支持和有效地帮助各方保持他们的谈话向前推进，朝着一个他们可以接受的解决方案.
她凭借多年高质量的调解和协助经验，确保在处理最困难和最具争议的案件时做到彻底.
南希是德克萨斯州调解员资格认证协会的董事会成员，也是德克萨斯州调解员培训圆桌会议批准的培训师.
Registration is currently closed. 要收到通知，当新的日期可用，请使用报名表格. Thank you for your interest.
Discounts available for 世界杯官方app Paralegal Program Alumni.
学生应携带平板电脑、笔记本电脑、笔记本或其他笔记工具.
Call (210) 458-7223 or sign up to receive more information on this training
© 2022 The University of Texas at San Antonio | One 世界杯官方app Circle San Antonio, TX 78249 | Privacy Statement